1. Customers have the right to be treated with dignity and respect.
2. Customers have the right to quality and superior "customer service" in all aspects of their business with Innovative.
3. Customers have the right to expect all promises and commitments will be kept.
4. Customers have a right to expect practical solutions to their problems.
5. Customers have a right to quality products and services at a fair price.
6. Customers have the right to an accurate representation of products and services.
7. Customers have a right to a live, pleasant person answering the phone.
8. Customers have the right to have calls returned promptly even if he or she may be calling with a problem or complaint.

1-800-875-5675 Ext. 101

I will solve the problem to your satisfaction.

"John - What would we do without you. Thanks for all the terrific service you've provided!"

- Darci Maenpa, Manager, Member Services, Toastmasters International

"John is extremely responsive whenever we call him with a problem or need. Since hiring him our downtime and network problems have been significantly reduced. He keeps his promises, is completely honest, and delivers top notch service. I have no hesitation in recommending him to any business owner looking for a really good network technician."

- Malcom Berminham, Vice President, Mapcargo International